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SPORADIC LEGAL

MEDICAL DISCLAIMER

Last updated: 13 July 2026

1. Introduction

This Medical Disclaimer applies to the website, products, labels, packaging, educational materials, social-media content, advertisements, customer communications, and services provided by Sporadic Adaptoceuticals, referred to as “Sporadic,” “we,” “us,” or “our.”

By accessing our health-related content, communicating with Sporadic, purchasing a product, or using a Sporadic product, you acknowledge that you have read and understood this Medical Disclaimer.

This Medical Disclaimer must be read together with our:

Company Disclaimer;

Terms of Use;

Refund, Return and Exchange Policy;

Privacy Policy;

Product labels;

Ingredient information;

Usage instructions; and

Safety warnings.

Nothing in this Medical Disclaimer excludes any right or remedy that cannot lawfully be excluded under South African law.

2. General Wellness Information Only

All information provided by Sporadic is intended for general informational, educational, lifestyle, and wellness purposes only.

Our content may discuss subjects such as:

General wellbeing;

Mental wellness;

Rest and sleep routines;

Relaxation;

Stress management;

Focus and clarity;

Nutrition;

Adaptogens;

Functional mushrooms;

Botanical ingredients;

Cannabis-related education;

Microdosing education;

Customer experiences;

Lifestyle practices; and

Emerging research.

This information is not intended to replace personalised advice from a qualified healthcare professional.

Website content should not be interpreted as medical instructions for a particular person, diagnosis, condition, medication, or treatment plan.

3. Sporadic Is Not a Medical Practice

Sporadic is a wellness-product business and educational brand.

Unless expressly stated in writing in relation to a properly qualified individual, Sporadic does not provide services as a:

Medical doctor;

Psychiatrist;

Psychologist;

Pharmacist;

Registered nurse;

Dietitian;

Therapist;

Emergency service;

Clinic;

Hospital;

Rehabilitation centre;

Medical laboratory; or

Other licensed healthcare provider.

Purchasing a product, sending us a message, or discussing personal wellbeing with Sporadic does not establish a doctor-patient, therapist-client, pharmacist-patient, or other professional healthcare relationship.

4. No Diagnosis or Treatment

Sporadic does not diagnose, treat, cure, prevent, or manage diseases or medical conditions.

We do not diagnose or provide treatment plans for conditions including, but not limited to:

Depression;

Anxiety disorders;

Post-traumatic stress disorder;

Obsessive-compulsive disorder;

Bipolar disorder;

Schizophrenia;

Psychosis;

Attention-deficit disorders;

Substance-use disorders;

Chronic pain conditions;

Cancer;

Neurological conditions;

Sleep disorders;

Eating disorders;

Diabetes;

Cardiovascular conditions;

Epilepsy;

Autoimmune conditions; or

Any other physical or mental-health condition.

Customers should not rely on Sporadic to confirm whether they have a medical or psychological condition.

Only an appropriately qualified healthcare professional can provide an individual diagnosis or treatment recommendation.

5. No Substitute for Professional Advice

Information from Sporadic must not be used as a substitute for:

A medical consultation;

A psychological or psychiatric assessment;

A prescription;

Medication counselling;

Emergency treatment;

Laboratory testing;

A physical examination;

A professional diagnosis;

A personalised treatment plan; or

Ongoing care from a qualified healthcare professional.

Customers should obtain professional advice before using a product where they have any uncertainty regarding its suitability.

6. Consult a Healthcare Professional

A customer should consult an appropriately qualified healthcare professional before using a Sporadic product, particularly where the customer:

Has an existing medical condition;

Has a diagnosed mental-health condition;

Uses prescription or non-prescription medication;

Uses another supplement or herbal product;

Has allergies or sensitivities;

Is pregnant or breastfeeding;

Is planning to become pregnant;

Has recently undergone surgery;

Is preparing for surgery;

Has experienced a previous adverse reaction;

Has a history of substance dependence;

Has a history of seizures;

Has a history of psychosis or mania;

Has impaired liver or kidney function;

Has a heart or blood-pressure condition;

Is undergoing cancer treatment;

Is receiving psychiatric treatment;

Is uncertain about possible interactions; or

Has been advised to avoid particular ingredients or substances.

Customers should disclose all relevant products, medicines, supplements, and substances they use to their healthcare professional.

7. Medication Must Not Be Stopped or Changed Without Medical Advice

Customers must not stop, reduce, increase, skip, or replace prescribed medication because of information supplied by Sporadic.

This includes medication used for:

Depression;

Anxiety;

Psychosis;

Bipolar disorder;

Epilepsy;

Blood pressure;

Heart conditions;

Diabetes;

Pain management;

Blood thinning;

Sleep;

Infection;

Cancer treatment;

Hormonal treatment; or

Any other diagnosed condition.

Suddenly stopping or changing certain medications may present serious health risks.

Any change to prescribed treatment must be discussed with the prescribing healthcare professional.

A Sporadic product must not be presented or used as a replacement for prescribed medication unless an appropriately qualified healthcare professional has specifically advised the customer to make that change.

8. Possible Product and Medication Interactions

Natural, botanical, mushroom-derived, cannabis-derived, nutritional, and other wellness ingredients may interact with:

Prescription medicines;

Over-the-counter medicines;

Herbal products;

Supplements;

Alcohol;

Cannabis;

Nicotine;

Stimulants;

Sedatives;

Recreational substances; or

Other active ingredients.

An interaction may:

Increase or reduce the effect of a medicine;

Increase drowsiness;

Affect alertness;

Alter blood pressure;

Affect blood sugar;

Increase bleeding risk;

Affect mood;

Affect perception;

Cause digestive symptoms;

Increase adverse effects; or

Present another health risk.

Sporadic cannot assess all possible interactions for every customer.

Customers who use medication or multiple products should obtain advice from a qualified healthcare professional or pharmacist before use.

9. Mental-Health Considerations

Products or substances that may affect mood, perception, cognition, energy, sleep, or emotional processing may not be suitable for every person.

Extra caution is required where a person has:

A personal or family history of psychosis;

Schizophrenia or a related condition;

Bipolar disorder;

Mania or hypomania;

Severe panic attacks;

Severe dissociation;

Suicidal thoughts;

Unstable depression;

Severe anxiety;

A history of psychiatric hospitalisation;

Significant trauma symptoms;

A substance-use disorder; or

Another serious or unstable mental-health condition.

A person experiencing significant mental distress should consult an appropriately qualified mental-health professional before using any product intended to affect mood, cognition, or emotional wellbeing.

10. Suicidal Thoughts and Mental-Health Emergencies

Sporadic’s website, WhatsApp number, email, and social-media channels are not crisis-response or suicide-prevention services.

A person experiencing:

Suicidal thoughts;

Thoughts of harming another person;

Severe confusion;

Hallucinations;

Paranoia;

Acute psychosis;

Mania;

Loss of contact with reality;

Extreme agitation;

A severe panic episode; or

An immediate mental-health crisis

should seek urgent assistance from emergency services, a hospital, a qualified mental-health professional, or a trusted person who can help them obtain immediate care.

Messages sent to Sporadic may not be read or answered immediately and must not be relied upon during an emergency.

11. Pregnancy and Breastfeeding

Customers who are pregnant, breastfeeding, trying to conceive, or who suspect they may be pregnant should consult a qualified healthcare professional before using any Sporadic product.

A product should not be assumed safe during pregnancy or breastfeeding merely because its ingredients are described as natural, plant-based, traditional, mushroom-derived, or wellness-related.

Some ingredients may:

Cross the placenta;

Enter breast milk;

Affect fetal development;

Affect an infant;

Interact with pregnancy medication; or

Present risks that have not been adequately studied.

Where a label states that a product is not suitable during pregnancy or breastfeeding, that warning must be followed.

12. Children and Persons Under 18

Sporadic products labelled or presented as Adult Use Only are not intended for persons under 18 years of age.

Adult-use products must not be:

Given to children;

Mixed into a child’s food or drink;

Left within a child’s reach;

Purchased on behalf of a child;

Used as a substitute for paediatric care; or

Recommended to a child without appropriate professional and legal authorisation.

Children who require medical, nutritional, behavioural, psychological, or developmental support should be assessed by an appropriately qualified healthcare professional.

13. Older Adults

Older adults may be more sensitive to certain ingredients and may be more likely to:

Use multiple medications;

Have reduced liver or kidney function;

Experience dizziness or falls;

Experience changes in blood pressure;

Experience increased sedation;

Have difficulty metabolising active ingredients; or

Have underlying health conditions.

Older adults should consult a healthcare professional before using a new wellness product, particularly where medication or chronic illness is involved.

14. Allergies and Sensitivities

Customers must review the complete ingredient list before opening or using a product.

A product must not be used where the customer knows or reasonably suspects that they are allergic or highly sensitive to an ingredient.

Allergic or sensitivity reactions may include:

Rash;

Itching;

Swelling;

Wheezing;

Breathing difficulty;

Nausea;

Vomiting;

Abdominal discomfort;

Dizziness;

Headache;

Rapid heartbeat; or

Other unexpected symptoms.

A person experiencing breathing difficulty, severe swelling, collapse, or another serious reaction must seek emergency medical assistance immediately.

Sporadic cannot guarantee that a product is free from every possible allergen unless that guarantee is expressly stated and supported by appropriate controls.

15. Cross-Contamination

Although reasonable care may be taken during handling and packaging, products may be manufactured, processed, stored, or packaged in environments where other ingredients are present.

Where relevant, customers with serious allergies should contact Sporadic before ordering to request available allergen information.

Customers should not assume that a product is free from substances such as:

Nuts;

Gluten;

Dairy;

Soya;

Eggs;

Seeds;

Fungi;

Botanical materials; or

Other potential allergens

unless the product is expressly labelled accordingly.

16. Natural Does Not Mean Risk-Free

Terms such as:

Natural;

Herbal;

Plant-based;

Mushroom-based;

Traditional;

Organic;

Full-spectrum;

Adaptogenic; or

Holistic

do not mean that a product is automatically safe, suitable, effective, or free from side effects.

Natural substances may have strong biological effects and may be unsuitable for particular people.

Customers must use the same caution with natural products that they would use with any other substance capable of affecting the body or mind.

17. Individual Results May Differ

Every person may respond differently to a product.

A customer’s experience may be affected by:

Age;

Body mass;

Metabolism;

Genetics;

Diet;

Sleep;

Stress;

Medical conditions;

Mental-health history;

Medication;

Other substances used;

Frequency of use;

Amount used;

Product storage;

Hydration;

Expectations; and

Individual sensitivity.

Sporadic does not guarantee that a customer will experience a particular physical, emotional, cognitive, neurological, therapeutic, or lifestyle result.

18. No Guaranteed Medical or Therapeutic Benefit

Sporadic does not guarantee that any product will:

Cure a disease;

Prevent a disease;

Reverse a condition;

Repair brain damage;

Regenerate nerves;

Treat depression;

Treat anxiety;

Resolve trauma;

Eliminate pain;

Cure insomnia;

Treat addiction;

Prevent cancer;

Shrink tumours;

Restore memory;

Replace medication;

Produce permanent psychological change; or

Create any other specific medical outcome.

General wellness language must not be interpreted as a promise of medical treatment or cure.

19. Wellness Language

Sporadic may use general wellness terms such as:

Support;

Assist;

Balance;

Calm;

Relaxation;

Rest;

Recovery;

Focus;

Clarity;

Wellbeing;

Mind support;

Nervous-system support; or

Lifestyle support.

These terms describe general wellness positioning and do not guarantee that a product will diagnose, treat, prevent, cure, or reverse a disease.

The phrases “may support” or “may assist” do not mean that a result is guaranteed or that the product is suitable for every person.

20. Scientific Research and Emerging Evidence

Sporadic may discuss research involving particular ingredients, compounds, practices, or fields of study.

Research discussed may include:

Laboratory studies;

Animal studies;

Observational studies;

Surveys;

Small clinical trials;

Preliminary findings;

Controlled clinical studies;

Reviews; or

Emerging scientific theories.

A research finding does not necessarily prove that:

A particular Sporadic product has the same effect;

The result applies to every person;

The product has been clinically tested;

The studied amount is the same as the amount in a Sporadic product;

The study proves long-term safety;

The ingredient is approved to treat a condition; or

A customer should use the substance without professional supervision.

Research is continually developing and may later be clarified, contradicted, or replaced by stronger evidence.

21. References to Specific Ingredients

Information about a specific ingredient does not necessarily describe the finished Sporadic product as a whole.

The effect of a finished product may differ depending on:

Ingredient source;

Concentration;

Extraction method;

Formulation;

Serving size;

Combination with other ingredients;

Manufacturing conditions;

Storage; and

Individual response.

Customers should rely on the actual product label and product-specific information rather than assuming that general information about an ingredient applies to every formulation.

22. Product Registration and Regulatory Status

Sporadic does not represent that every product is a registered medicine.

Unless expressly and accurately stated on the product or Website, a product must not be assumed to:

Be registered by SAHPRA;

Be approved as a medicine;

Be authorised to treat a disease;

Have been clinically tested as a finished product;

Have been assessed for every possible use;

Be approved for use during pregnancy;

Be approved for use with medication; or

Be suitable for every customer.

Where a product carries a regulatory statement, registration number, category, scheduling status, or other official description, customers should read that information carefully.

This Medical Disclaimer does not replace any regulatory approval, licence, registration, prescription, authorisation, or legal requirement.

23. Cannabis and Cannabinoid Products

Cannabis-derived products and cannabinoids may affect people differently.

Depending on their composition, concentration, amount used, and individual response, possible effects may include:

Drowsiness;

Dizziness;

Dry mouth;

Increased appetite;

Nausea;

Anxiety;

Changes in heart rate;

Changes in blood pressure;

Reduced coordination;

Impaired judgment;

Altered perception;

Confusion;

Panic;

Paranoia; or

Other physical or psychological effects.

Customers must not assume that a cannabis-derived product is non-impairing merely because it is described as a wellness product.

Customers should obtain professional advice regarding medication interactions, mental-health risks, pregnancy, breastfeeding, and existing medical conditions.

24. Impairment

A customer must not drive, operate machinery, perform dangerous work, supervise hazardous equipment, or participate in another safety-sensitive activity while impaired.

A person should avoid activities requiring full alertness where a product may cause:

Drowsiness;

Slowed reaction time;

Altered perception;

Dizziness;

Reduced coordination;

Changes in concentration;

Confusion; or

Impaired judgment.

Customers are responsible for allowing sufficient time to understand how a product affects them before undertaking safety-sensitive activities.

25. Alcohol and Other Substances

Combining a product with alcohol, cannabis, sedatives, stimulants, recreational substances, or other active products may increase the risk of unwanted or unpredictable effects.

Possible risks include:

Greater impairment;

Increased sedation;

Anxiety;

Nausea;

Dizziness;

Poor judgment;

Changes in heart rate;

Changes in blood pressure;

Confusion; or

Loss of coordination.

Customers should obtain appropriate professional advice before combining active products or substances.

Sporadic does not encourage unsafe mixing or excessive use.

26. Microdosing Information

Any information provided by Sporadic regarding microdosing is general educational information only.

Microdosing should not be interpreted as:

A clinically proven treatment for every person;

A replacement for psychotherapy;

A replacement for psychiatric care;

A replacement for prescribed medication;

A guaranteed method of improving mood;

A guaranteed method of changing behaviour;

Risk-free; or

Lawful in every circumstance or jurisdiction.

A substance may still cause unwanted effects even when used in a small amount.

Individual sensitivity and product potency may vary, and customers should not assume that a particular amount will affect all people in the same manner.

27. Potency and Serving Information

Any stated potency, concentration, quantity, or serving information should be read together with the relevant product label and available testing information.

Natural-source materials and extracts may contain some variation unless tightly standardised and independently verified.

Customers must not:

Estimate potency solely from appearance;

Assume that products from different batches are identical;

Exceed label instructions;

Combine servings without considering the total amount used;

Use another customer’s experience as a dosing instruction; or

Assume that a larger amount will produce a better outcome.

Where a customer is uncertain about product strength or use, they should contact Sporadic before opening or using the product and obtain professional advice where appropriate.

28. Customer Responsibility for Correct Use

Customers are responsible for:

Reading the full label;

Following usage instructions;

Observing warnings;

Checking the ingredient list;

Using the product only for its intended purpose;

Keeping within the stated serving guidance;

Storing the product correctly;

Keeping it away from children;

Avoiding use after contamination or tampering;

Checking for possible medication interactions;

Obtaining professional advice where appropriate; and

Stopping use where a serious concern develops.

The customer must not rely solely on social-media content, an advertisement, or a short WhatsApp message when full instructions are available on the product or Website.

29. Do Not Exceed the Stated Amount

Using more than the stated or recommended amount may increase the risk of adverse effects.

A customer must not exceed the product instructions in an attempt to:

Obtain faster results;

Intensify an experience;

Replace medication;

Treat a serious condition;

Copy another customer’s use; or

Compensate for not noticing an immediate effect.

Taking repeated amounts before allowing time to assess the initial effect may create additional risk.

30. First-Time Use

Where appropriate and consistent with the label, first-time users should exercise particular caution.

A person should not use a new active product for the first time:

Before driving;

Before operating machinery;

Before work requiring full alertness;

Before caring for children without support;

Before an important legal or financial decision;

Before combining it with another active substance; or

In an unsafe or uncontrolled environment.

A customer should discontinue use and seek advice where they experience an unexpected or concerning reaction.

31. Product Storage and Contamination

Products must be stored according to their labels and any written storage instructions.

A product should generally be:

Kept in its original container;

Properly sealed;

Protected from excessive heat;

Protected from direct sunlight;

Protected from moisture;

Kept away from children and animals;

Kept away from contaminants; and

Used before any stated expiry or best-before date.

A product must not be consumed where:

The tamper-evident seal was broken before delivery;

The container is leaking;

The product appears contaminated;

The smell or appearance is unexpectedly abnormal;

The contents have been transferred or altered by an unknown person;

The packaging is materially damaged; or

Safe storage cannot be confirmed.

Customers should contact Sporadic promptly if a product arrives damaged, leaking, incorrectly sealed, or visibly contaminated.

32. Broken Seals

A broken, lifted, punctured, removed, altered, or damaged seal may indicate that a product has been opened or tampered with.

Customers must not use a product that arrived with a compromised safety seal.

Once a customer opens or damages a seal, Sporadic cannot confirm:

How the product was handled;

Whether contents were removed;

Whether another substance was added;

Whether contamination occurred;

Whether storage conditions were appropriate; or

Whether the product remains safe for another person.

Return and refund conditions relating to opened products are addressed in our Refund, Return and Exchange Policy.

33. Adverse Reactions

Customers must stop using a product and obtain appropriate professional advice where they experience a concerning or unexpected reaction.

Possible adverse reactions may include:

Persistent vomiting;

Severe nausea;

Rash;

Significant swelling;

Breathing difficulty;

Chest pain;

Fainting;

Severe dizziness;

Rapid or irregular heartbeat;

Severe anxiety;

Panic;

Confusion;

Hallucinations;

Paranoia;

Unusual agitation;

Loss of coordination;

Prolonged sedation; or

Any other serious or worsening symptom.

This list is not exhaustive.

A severe or rapidly worsening reaction requires urgent medical attention.

34. Medical Emergencies and Accidental Ingestion

A person should immediately seek emergency assistance where there is:

Difficulty breathing;

Loss of consciousness;

Collapse;

Seizure;

Severe chest pain;

Suspected overdose;

Accidental ingestion by a child;

Accidental ingestion by an animal;

Severe confusion;

Dangerous behaviour;

A serious allergic reaction;

Persistent vomiting;

A severe psychological reaction; or

Another potentially life-threatening event.

Do not wait for a reply from Sporadic before seeking emergency help.

Take the product packaging or label to the healthcare facility where it is safe to do so, as this may assist healthcare professionals in identifying the ingredients and stated potency.

35. Reporting an Adverse Product Experience

Customers are encouraged to report adverse experiences to Sporadic.

A report should include, where available:

Customer name and contact details;

Product name;

Batch number;

Date of purchase;

Amount used;

Time the product was used;

Other products, medications, or substances used;

Description of the reaction;

Time the reaction began;

Medical assistance obtained; and

Photographs of the product and packaging.

Sporadic may retain and process this information for product-safety, quality-control, complaint-handling, legal, or regulatory purposes in accordance with our Privacy Policy.

Reporting an incident to Sporadic is not a substitute for seeking medical attention.

36. Testimonials and Customer Experiences

Testimonials, reviews, comments, messages, and customer stories describe individual experiences.

They do not constitute:

Medical evidence;

A diagnosis;

A clinical guarantee;

Proof that every customer will obtain the same result;

Proof that a product treats a disease; or

Personalised medical advice.

Some customer experiences may be influenced by other treatments, lifestyle changes, expectations, medication, or personal circumstances.

Sporadic does not guarantee that a customer will reproduce another person’s experience.

37. Social-Media Content

Health information shared on Instagram, Facebook, Threads, WhatsApp, or another social-media platform may be abbreviated because of platform and format limitations.

Social-media content should be read together with:

This Medical Disclaimer;

The full product label;

Product warnings;

Ingredient information; and

Professional advice where appropriate.

A comment or direct-message reply from Sporadic must not be interpreted as a personalised diagnosis or treatment recommendation.

38. Informal Customer Conversations

Sporadic may answer general questions through WhatsApp, telephone, email, or social media.

Any response is based only on the limited information supplied by the customer.

Sporadic cannot:

Examine the customer;

Confirm the accuracy of their medical history;

Review all medication;

Perform laboratory testing;

Assess psychiatric stability;

Identify every contraindication; or

Provide emergency care.

Customers must not treat informal product guidance as personalised medical clearance.

39. Product Recommendations

Where Sporadic suggests that a customer consider a particular product or starting option, the suggestion is based on general product information and information voluntarily provided by the customer.

It does not mean that Sporadic has:

Diagnosed the customer;

Confirmed that the product is medically suitable;

Reviewed the customer’s complete health history;

Approved the product alongside their medication;

Guaranteed a result; or

Replaced professional healthcare advice.

Customers remain responsible for deciding whether to obtain medical advice before use.

40. Information Provided by Customers

Customers should provide accurate information when asking safety-related questions.

Sporadic cannot be responsible for guidance affected by information that was:

False;

Incomplete;

Misleading;

Outdated; or

Withheld.

However, supplying information to Sporadic does not create a medical relationship or require Sporadic to make a medical assessment.

Health-related information will be handled in accordance with our Privacy Policy.

41. No Encouragement of Unlawful Conduct

Nothing published by Sporadic should be interpreted as encouraging:

Unlawful possession;

Unlawful purchase;

Unlawful supply;

Unlawful cultivation;

Unlawful manufacture;

Unlawful importation;

Unlawful exportation;

Unsafe use;

Product misuse; or

Evasion of applicable healthcare or medicines regulations.

Customers are responsible for understanding the laws that apply to their location and circumstances.

A medical disclaimer does not make unlawful conduct lawful.

Products, ingredients, claims, manufacture, supply, advertising, possession, and use may be regulated under South African law.

Sporadic may:

Update product information;

Change labels;

Withdraw claims;

Suspend sales;

Limit distribution;

Request age verification;

Request supporting information;

Refuse an order;

Recall a product; or

Take another reasonable compliance measure.

Nothing in this Medical Disclaimer represents that a product is exempt from applicable medicines, health-product, food, consumer, cannabis, scheduling, manufacturing, advertising, or licensing requirements.

43. No Liability for Disregarding Warnings

To the fullest extent permitted by law, Sporadic will not be responsible for harm caused by a customer’s:

Deliberate misuse;

Excessive use;

Failure to read the label;

Failure to follow warnings;

Use after noticing contamination;

Use of a damaged or tampered product;

Unsafe product combination;

Driving while impaired;

Supply to a child;

Use for an unintended purpose;

Unlawful resale;

Alteration of the product;

Failure to obtain professional advice where clearly appropriate; or

Disregard of urgent medical symptoms.

This section does not exclude liability where doing so would be unlawful, including liability arising from a defective or unsafe product where Sporadic is legally responsible.

44. Product Defects and Consumer Rights

Nothing in this Medical Disclaimer removes a customer’s rights where a product:

Was unsafe when supplied;

Was contaminated before delivery;

Was defective;

Was incorrectly labelled;

Was materially misrepresented;

Contained an undeclared ingredient;

Arrived with a broken seal;

Was incorrectly supplied; or

Failed to comply with mandatory legal standards.

Customers should report suspected product defects promptly and retain the product, container, label, seal, and packaging for investigation.

Applicable consumer law and our Refund, Return and Exchange Policy will govern any available remedy.

45. Limits of Available Information

Sporadic makes reasonable efforts to provide useful product and safety information, but cannot guarantee that every possible:

Side effect;

Contraindication;

Interaction;

Allergy;

Individual risk;

Research development;

Regulatory change; or

Medical circumstance

will be included in Website or product information.

Customers with particular health concerns should consult an appropriately qualified healthcare professional rather than relying exclusively on general information.

46. Changes to Medical Information

Health research, regulatory standards, ingredient information, and professional guidance may change over time.

Sporadic may update, correct, or remove health-related content where:

New evidence becomes available;

A regulatory position changes;

A safety issue is identified;

A claim requires correction;

Product information changes; or

Existing content is incomplete or outdated.

The fact that content was previously published does not mean that it remains current indefinitely.

Sporadic may refer users to studies, articles, websites, organisations, healthcare resources, or third-party publications.

A link or reference does not necessarily mean that Sporadic:

Endorses every statement made by the source;

Guarantees the accuracy of the information;

Controls the source;

Agrees with every conclusion;

Guarantees that the information remains current; or

Has a formal relationship with the publisher.

Customers should assess external health information carefully and discuss important decisions with a qualified healthcare professional.

48. Emergency Contact Information

For urgent or life-threatening situations, customers should contact local emergency services or attend the nearest emergency medical facility.

The South African National Department of Health provides public health contact information through its official channels.

Customers should verify current emergency and health-service contact details directly from official sources, as numbers and services may change.

Sporadic’s customer-service contact details must not be used as a substitute for emergency assistance.

49. Changes to This Medical Disclaimer

Sporadic may update this Medical Disclaimer to reflect changes in:

Our products;

Ingredients;

Product information;

Scientific evidence;

Business operations;

Regulatory requirements;

Safety information; or

Applicable law.

The updated version will be published on the Sporadic website with a revised “Last updated” date.

Continued use of the Website after an update constitutes acknowledgement of the revised Disclaimer, subject to applicable law.

50. Contact Sporadic

Questions concerning product information or this Medical Disclaimer may be directed to:

Business: Sporadic Adaptoceuticals

Website: www.sporadic.co.za

WhatsApp: 061 905 9813

Facebook: @SporadicLT

Instagram: @sporadic_lemon_tek

Customer-service representatives cannot provide emergency treatment, diagnosis, medical clearance, or personalised prescriptions.

51. Final Medical Disclaimer

Sporadic provides general wellness information and products. We do not provide professional medical diagnosis, treatment, or emergency care.

No statement made on our Website, labels, packaging, social-media pages, advertisements, or communication channels should be interpreted as a guarantee that a product will prevent, diagnose, treat, cure, reverse, or manage a medical or mental-health condition.

Customers are responsible for reading product information, following warnings, using products responsibly, and obtaining professional healthcare advice where appropriate.

Never delay seeking professional medical care because of information supplied by Sporadic.

Nothing in this Medical Disclaimer removes a customer’s rights relating to defective, unsafe, contaminated, incorrectly supplied, or materially misrepresented products under applicable South African law.