Do I need a member account before checkout?
Yes. The checkout captures your name, email, phone number and delivery details so the order can be handled properly.
When do I receive banking details?
Banking details are emailed after the order is completed. Use the order number as your EFT reference.
Can I choose PUDO?
Yes. Select PUDO at checkout and enter the closest locker to where you live.
How much is Door-to-Door delivery?
Door-to-Door delivery is R200.
When will tracking be sent?
Tracking details are sent once payment has been confirmed.
Can I change my delivery details after ordering?
Contact Sporadic on WhatsApp as soon as possible with your order number and the corrected details.
What reference should I use for payment?
Use the order number shown after checkout, for example SPOJ01.
Who do I contact for order help?
Use the WhatsApp link on the website or email Info@sporadic.co.za.